Shipping policy
DELIVERY POLICY
Processing Times All our orders are processed after your order has been confirmed. The processing time is approximately 5 business days. Shipments are made every two weeks. We recommend that you take these times into account when placing your order.
Carriers and Delivery Times Once your order has been shipped, you will receive a confirmation email with your tracking number.
France:
- Mondial Relay - Collection Point: €4.99 — 3 to 5 business days
- Mondial Relay - Home Delivery: €8.49 — 3 to 5 business days
- Colissimo: €7.59 — 3 to 5 business days
Belgium & Netherlands:
- Mondial Relay - Collection Point: €5.49 — 3 to 5 business days
- Colissimo: €14.99 — 3 to 5 business days
Spain, Italy & Portugal:
- Mondial Relay - Collection Point: €7.99 — 3 to 5 business days
- Colissimo: €14.99 — 3 to 5 business days
Germany:
- Mondial Relay - Collection Point: €12.99 — 3 to 5 business days
- Colissimo: €14.99 — 3 to 5 business days
Order Tracking A tracking link will be sent to you by email as soon as your package is shipped.
Delivery Issue In case of delay or lost package, please contact us within 30 days of the shipping date.
Contact: contact@brutalkid.fr